Privacy Policy for TryAII.com

Last updated: April 21, 2025

At TryAII ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, and share your information when you access or use our website (https://tryaii.com) and services (collectively, the "Services").

1. Personal Data We Collect

Data You Provide Directly:

• Account Information: Name, email address, login credentials, and payment details if you purchase tokens.
• Prompts and Input Content: Any content or text you submit to test or compare LLM models.
• Communications: Emails or messages you send to our support team or other contact channels.

Data We Collect Automatically:

• Technical Data: IP address, browser type, OS, device information, time zone, and access timestamps.
• Usage Data: Pages visited, features used, model comparisons made, tokens consumed.
• Cookies: We use cookies to remember user preferences, manage sessions, and understand usage trends.

Data from Other Sources:

We may receive information from payment providers (e.g., PayPal) or security tools for fraud prevention.

2. How We Use Personal Data

We use your personal data to:

• Provide and improve our Services
• Respond to inquiries or support requests
• Process payments and manage token balances
• Monitor and prevent abuse, fraud, or misuse
• Comply with legal requirements
• Conduct internal analytics and diagnostics

We may anonymize or aggregate data to analyze platform usage and improve performance without identifying individual users.

3. Sharing of Personal Data

We do not sell your personal data. We may share your data with:

• Service providers: Payment processors, hosting providers, and email delivery services
• Legal authorities: If required to comply with a legal obligation or in connection with legal claims
• Third-party LLM APIs: Your prompt content may be shared with selected models (e.g., OpenAI, Anthropic) for comparison purposes

4. Data Retention

We retain personal data only as long as necessary for the purposes described above. Prompt content and usage logs may be stored temporarily to improve our platform's performance and reliability.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent for data use, where applicable

To make a request, contact us at support@tryaii.com.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no online service can be completely secure. You are responsible for keeping your login credentials safe.

7. International Transfers

TryAII may process your data on servers located in various jurisdictions. We apply reasonable safeguards to ensure data is transferred in compliance with applicable laws.

8. Children

Our Services are not intended for children under 13. If we learn we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will notify users or update the date at the top of this document.

10. Contact

If you have any questions about this Privacy Policy or your data, contact us at:

Email: support@tryaii.com

Thank you for trusting TryAII.